Refund policy

You can return a product for up to 30 days from the date you purchased it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Any product you return must be in the same condition you received it and in the original packaging.

Exchanges
We only replace items if they are defective or damaged.

To return your product, you should mail your product to: Magneticchain, Stara solana 37, S. Han, 75207 Tuzla

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.